VERO BEACH – The Indian River Chamber of Commerce will host a Professional Training Program from 8:30 a.m. to 12:30 p.m. Thursday March 10 at the Chamber office. The program is presented & developed by Rosalie Hakker, Contract Trainers, Inc. Hakker has over 20 years of experience in the Training and Development field and was a training director in the financial sector before starting her own consulting firm, Contract Trainers, Inc. in 1980. She specializes in designing and delivering customized management development programs, organizational development, performance management systems and customer service training.
The program curriculum: How to Empower Your Employees to Take the Initiative. Venting can be a healthy outlet for frustrations, but when the “Ain’t it awful” lament gets out of control, everyone suffers. It begins with someone complaining about what’s wrong with the organization. Then others join in with “You think that’s bad, how about this”. It goes around and around in a downward spiral and if left unchecked, can take morale and productivity right down the drain. Everyone begins to feel powerless.
The program is designed to refocus negative behavior into positive change and results. It helps energize individuals to do what needs to be done to make a difference, not just what one is told.
It helps managers identify the kind of work environment that develops confidence and competence and helps them overcome the need to always run things. It encourages direct reports to take the initiative and it shows employees when and how to “just do it”.
The cost is $45. Class size is limited.
Call Beverly Keehner at 772-567-3491 ext. 116 to register.
